The Account page

The Account page is home base for anything related to billing and your Basecamp plan. You can find past invoices, update your credit card, export your account data and cancel if you need to (though we hope you won't!). It's only available to the account owner and billing liaisons.

The link to the Account page is in the top right when you're logged into Basecamp. If you don't see that link, you're not the owner or a billing liaison ... but you're still important and popular and ever so wonderful!

The Account name

Folks will see the name of your account when they're invited to join, when they create a new project, and on their Launchpad. It will also be listed on your invoices, and in an account export. Click "Change the account name" if you need to make an update.

Your active projects

Basecamp will tell you how many active projects are in your account, and the total file storage used. Click on the number of active projects. You'll see a list of all the projects in your account, the creator's name, and the date it was created.

Changing account ownership

It's easy to transfer ownership of the account to someone else. Click "Transfer ownership to someone else."

You'll see a menu with all the people in your account. Pick the new owner and click "Make this person the account owner." The ownership transfer takes effect immediately.

If the current owner of your account isn't available, submit a support ticket.