Large file uploads in Basecamp 2 are working again. Thanks for bearing with us while we sorted out the trouble.
We are investigating reports of Basecamp 2 customers not being able to upload files larger than 200mb. We are currently working on a fix and will keep you updated on our status page: https://status.basecamp.com We're very sorry for the trouble.
Basecamp 2 was offline for long stretches of time from 4:30am GMT March 7 / 10:30pm Central March 6 until 1:02pm GMT / 7:02am Central. We're so sorry about this catastrophically long outage! You can read more details in our incident report: https://m.signalvnoise.com/basecamp-2-and-basecamp-3-search-outage-report/
Did you receive this email from us yesterday? Subject: Basecamp 2 security alert: You must set a new password . You’re not alone! You’ve done nothing wrong, and you’re in good company. 1 in 20 Basecamp users got this email alert. Here’s the full story.
When your projects are humming along with a lot of activity (and we hope they are!) you might start receiving lots of email from Basecamp. Sometimes the volume can get overwhelming or repetitive, especially if you keep a close eye on Basecamp throughout the day anyway.
Today we’ve added a new email summary option to help tame the notification beasts. Here’s how it works.
Head over to your Me page and click the Your Basecamp Settings link. You’ll see a new section called “Email frequency.”
Turn on the option that says "Email me a summary every few hours at most." Now Basecamp will roll up all of your notifications and send you a single email every three hours or so. So instead of getting 10 separate emails for 10 new comments as they happen, you’ll get one email containing all 10 comments a little later.
The summary email looks something like this:
The summary will contain anything people notified you about, like new messages, comments, to-do assignments, calendar events, uploaded files, or forwarded emails.
(Don’t worry, Basecamp still has your back! It’ll continue to email you immediately about any events or to-dos that are coming up soon, so you can act on them right away.)
You can also turn this option on or off at any time with the links in the bottom of emails Basecamp sends.
We hope this update makes your inbox a bit more relaxing!
When you have a lot of active Basecamp projects (or even just one project with a lot of stuff in it) it can be tricky to dig up that old file, text document, or discussion. You might not remember which project it’s in, or exactly what it was called — especially if someone else posted it. To help you in those situations, we’ve added a lightning-fast new way to dig up that needle in the haystack.
Inside any project or in the Everything pages, you can type part of the name of the thing you’re looking for, and Basecamp will rapidly show you all the items that match what you typed.
Let’s say you’re looking for an old discussion your team was having. You remember it was called Something…product…something something. Hop on over to Basecamp’s All discussions page and filter by “product”:
Other times you might be looking for a zip file, but you can’t remember the name. It was probably ourcoolfiles3487-final-final-FINAL.zip, but who remembers file names like that? No problem, Just filter by ‘zip’ and browse the list.
You can use this trick to find discussions, text documents, files, and forwarded emails. Give it a whirl today!
Basecamp’s Catch up page is a great way to read about what happened recently in your project, but that’s not the only situation where you need to get caught up.
Sometimes you’re invited to a project halfway through, while things are already in progress. Or you might recall something that happened early on, and you’d like to refer back to it. In those cases, it’d be better to start from the beginning of the project and work your way forward in time.
To help you do that, we’ve added a small but useful new option: now you can time warp back to the beginning of a project! Here’s how to do it.
Go to the Catch up page in any project:
Then click on the date link. You’ll see a new option that says Time warp to… the beginning of the project.
Click that, and you’ll be transported back to the very first day. From there, you can work your way forward. And you can always transport back to the present by clicking the date again and choosing Time warp to… the last day of the project.
Have fun time traveling!
P.S. Stay on the lookout for some more new stuff coming soon…
Every so often, someone posts several files to Basecamp at once: a set of photos, a few sketches, or a bundle of documents to help kick off a project. You might need to take the files and do something with them, like make changes, email them to someone else, etc.
When that happens, wouldn't it be nice to grab 'em all in one fell swoop? Well, now you can! There's a new option to download all files attached to something in Basecamp:
You'll see this link at the bottom of any item that has more than one file attached to it. When you click the link, Basecamp will make a zip archive containing those files and download it to your computer. It just takes a second.
Give it a try today. Happy downloading!