Handle Billing & Invoices
When you need to take care of anything related to billing or invoices, you'll want to go to the "Handle Billing & Invoices" section. Here you can:
- Update your credit card
- Make a lump sum payment
- Change which email receives invoices or customize an invoice
- Look up past invoices
To get started click on the upper-left Basecamp icon and then on
Adminland in the purple menu.
Once in Adminland, you'll want to select the "Handle Billing & Invoices" option.
Update your credit card
Oops, did your card expire? Or did you just get a new card? No biggie, updating your card only takes a second. First, click the
Update your credit card link...
Next, enter your new card's details...
Make a lump sum payment
We charge you for your Basecamp account on a monthly or yearly basis. Sometimes, though, you'd rather pay on your own timeline. Lump sum payments can help! You select how much you'd like to pay up front, and we'll add the credit to your account balance. Any charges are withdrawn from your credit balance first, you'll get an invoice each time as a reminder. We'll also give you a heads up when the balance is running low.
First, find the lump sum payment link...
Select how much credit you'd like to add...
You'll see your new credit balance...
Change which email receives invoices or customize an invoice
Tired of forwarding invoices with explanations to the company accountant? No problem, just click the link to
Change who gets invoice emails...
Then enter their email address instead of your own, and add any notes they might need!
Look up past invoices
End of the year bookkeeping? You can grab all your past invoices anytime, just scroll down and click the month you're looking for — you'll get a plain-text copy of your invoice.
Only account owners can handle billing and invoices. If the current owner of your account isn't available, read our account ownership policy.
Next up: System requirements →