Thinking about switching from Basecamp 2 to 3?

So, you're thinking about switching from Basecamp 2 to Basecamp 3? We're excited for you—Basecamp 3 is great! But before you switch, there are a couple things you should know.

You don't have to switch. Really!

Your existing Basecamp 2 account will keep on working until the end of the internet! Nothing changes, nothing goes away. Everything you have in Basecamp 2 today is exactly the same - safe and sound, working like it always has. It’ll continue this way. You can keep using your current version forever. Basecamp 3 is entirely separate from what you already have.

Is Basecamp 3 right for me?

If you rely on any of the following features in your current version of Basecamp, we’d recommend holding off on switching to Basecamp 3 for now:

  1. Calendar: The landscape has changed - most companies use Google Calendar or Outlook or iCalendar for their company calendar. So rather than create confusion by creating another calendar, we’ve focused on an straightforward line-by-line agenda-view rather than a traditional grid view. You can add any events on this agenda view to your own personal Google, Outlook, or iCalendar, and then they'll also show up on your phone, but if you use the Basecamp 2 calendar extensively for calendaring we’d suggest experimenting with the Basecamp 3 “Schedule” feature before switching over completely.
  2. Recurring events: Basecamp 3 doesn't currently offer recurring events, but we hope to add these later. So if you rely on them today, you may want to hold off on switching to Basecamp 3 until they’re in.
  3. API Integrations: We have released the integration API for Basecamp 3, but it may take integrators some time to port over their work to Basecamp 3. Here are the integrations that are currently available.
  4. Working with Clients on the Team Side: In Basecamp 3, clients are added to the Clientside, and don't log in like they do in Basecamp 2. If you'd like to keep them as part of the internal team, and have the option to hide items from clients, you might want to stick with Basecamp 2 until those project wrap up.

Naturally, since Basecamp 3 is an entirely redesigned product, there are a variety of other changes and tweaks and adjustments to existing features, but none of those should be deal breakers or show-stoppers for you. In fact, we think you’ll find most of all the other changes very welcome additions to the product. Nearly everything is more powerful, more flexible, and even more straightforward than ever before. Here's what's new in Basecamp 3.

Can we bring our existing projects over?

You can move your projects from Basecamp 2 to Basecamp 3, with a few exceptions. Some things in Basecamp 2 either don’t exist in Basecamp 3 or they’re radically different — those things can’t be moved over. Here's the full rundown of what can and can’t be moved over to Basecamp 3.

Can we bring our existing team over?

People from previous versions of Basecamp won't show up automatically in Basecamp 3. But if you invite someone to Basecamp 3 using the same email address they used in Basecamp Classic or Basecamp 2, they won’t have to create a new account. Easy!

Can we use multiple versions at the same time?

Yes you can! Keep your current projects running on the version of Basecamp you’re using now, and kick off new projects on Basecamp 3. We've made it easy to switch between accounts so you’re always just a click or two away from all your projects no matter which version you're using.

Do we have to pay for both versions?

Only if you want to create new projects in both versions. Otherwise, you'll only pay for Basecamp 3. Don't forget to switch Basecamp 2 to a free plan and claim your $150 Basecamp 3 credit!

Okay, I'm ready go with Basecamp 3...now what?

The rest of this guide will walk you through:

  • How to claim your $150 credit—thanks for being a customer!
  • Deciding whether you should move Basecamp 2 projects over
  • A quick how-to for moving Basecamp 2 projects over
  • What to do with your Basecamp 2 account once you're running on 3
  • Answers to: How do I ______ in Basecamp 3?

Next up: Claiming your $150 credit →