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Our average response time was over the last day.
% of the customers we helped said our service was great!

Happy day from all of us at Basecamp support!

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If you'd rather self-help, we've got you covered…

Our help guides are great if you have a specific question. If you're wondering if you're using Basecamp "right", watch some videos in our learning center.

Read the help guides  or  watch "how to" videos

But we'd love to help you personally. Talk to us!

Quick, simple questions get a near-instant reply if you ask us on Twitter. Otherwise, send us a message using the form below:

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Expect a reply between 8am - 6:30pm CST Monday through Friday.