Everything existing customers need to know about Basecamp 3

You’ve got questions and we’ve got answers. We’re here to help you with anything you need to know about your current version of Basecamp, your existing projects, and Basecamp 3.

You’re in complete control – nothing changes on you

The launch of Basecamp 3 has no effect on your current Basecamp account. Nothing changes, nothing goes away. Everything you have in Basecamp today is exactly the same - safe and sound, working like it always has. It’ll continue this way. You can keep using your current version forever. Basecamp 3 is entirely separate from what you already have.

General FAQs, switching, moving projects, etc…

Answers to questions like… Do we have to upgrade/switch to Basecamp 3? What if we like what we have? Can we move our data over? If we want to use multiple versions, do we have to pay for both? And more…

Is Basecamp 3 a good fit for us?

Here we address some of the key additions, plus some of the things that didn’t make the cut, to help you decide if the current version of Basecamp 3 makes sense for you at this time.

Here’s how existing Basecamp customers can get a $150 credit towards Basecamp 3, and not have to pay for two versions

Here’s a guide to getting a $150 credit, and switching your Basecamp Classic or Basecamp 2 plan so you don’t have to pay for multiple versions of Basecamp if you choose to go with Basecamp 3.

Questions? Anything not clear?

If anything isn’t clear, or if you have any further questions about how any of this works, please drop our excellent support crew an email and they’ll get back to you within a few minutes, promise.