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If I’m an existing Basecamp customer, should I switch to Basecamp 3?

Great question. First, remember you don’t have to switch – it’s entirely up to you. You can continue to use your current version of Basecamp forever. You can manage your projects just like you always have, nothing will change on you, you will never be forced to move or change or upgrade. You can keep making new projects, just like you always have. We’re forever committed to supporting every version of Basecamp we’ve ever made.

So what’s new in Basecamp 3?

Just about everything, and then some! While the collection of traditional Basecamp tools are mostly the same (to-dos, messages, files, etc.), the interface is all new, every tool has been upgraded in a variety of ways, and there’s a huge list of new stuff as well. Basecamp 3 introduces key features like integrated chat, instant messaging, all-new reporting, automatic check-ins, @mentions, desktop/push notifications, the Clientside, and brand new iOS and Android apps, etc. You can see a list of what’s all-new here.

What isn’t part of Basecamp 3 that I might miss from my current version of Basecamp?

If you rely on any of the following features in your current version of Basecamp, we’d recommend holding off on switching to Basecamp 3 for now:

  • Calendar: The landscape has changed - most companies use Google Calendar or Outlook or iCalendar for their company calendar. So rather than create confusion by creating another calendar, we’ve focused on an straightforward line-by-line agenda-view rather than a traditional grid view. You can add any events on this agenda view to your own personal Google, Outlook, or iCalendar, and then they’ll also show up on your phone, but if you use the Basecamp Classic or Basecamp 2 calendar extensively for calendaring we’d suggest checking out the Basecamp 3 “Schedule” feature before switching over completely.
  • API Integrations: We have released the integration API for Basecamp 3, but it may take integrators some time to port over their work to Basecamp 3. Here’s information about the API.

Naturally, since Basecamp 3 is an entirely redesigned product, there are a variety of other changes and tweaks and adjustments to existing features, but none of those should be deal breakers or show-stoppers for you. In fact, we think you’ll find most of all the other changes very welcome additions to the product. Nearly everything is more powerful, more flexible, and even more straightforward than ever before.

Questions? Anything not clear?

If anything isn’t clear, or if you have any further questions about how any of this works, please drop our excellent support crew an email and they’ll get back to you within a few minutes, promise.