Basecamp 2 Help > Account & Billing > Plan limits

Hitting the plan limits

If you make heavy use of your Basecamp account, you might run up against plan limits.

Out of Projects

  1. The account owner can quickly solve this by upgrading to the next plan level. Alternately, archive some projects to free up a spot. Archived projects don't count against your plan limit, but the files in them do count against the storage limit. Account owners will see these warnings:
    Close to the limit
    No more projects

  2. If you're able to create projects, you'll see these warnings:

The account owner can quickly solve this by upgrading to the next plan level. Alternately, archive some projects to free up a spot. Archived projects don't count against your plan limit, but the files in them do count against the storage limit.

The account owner can quickly solve this by upgrading to the next plan level. Alternately, archive some projects to free up a spot. Archived projects don't count against your plan limit, but the files in them do count against the storage limit.

Out of Storage Space:

  1. When you're out of storage, Basecamp won't let anyone upload a new file. The account owner can upgrade to the next plan level to increase the storage allotment, add more file storage, or you can delete some unneeded files to free space.
    Storage limit

  2. Non-owners will see this message: Storage limit


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