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Hitting the plan limits
If you make heavy use of your Basecamp account, you might run up against plan limits.
Out of Projects
The account owner can quickly solve this by upgrading to the next plan level. Alternately, archive some projects to free up a spot. Archived projects don't count against your plan limit, but the files in them do count against the storage limit. Account owners will see these warnings:
If you're able to create projects, you'll see these warnings:
Out of Storage Space:
When you're out of storage, Basecamp won't let anyone upload a new file. The account owner can upgrade to the next plan level to increase the storage allotment, add more file storage, or you can delete some unneeded files to free space.
Non-owners will see this message:
Learn how to change your plan.
For in-depth questions, you can file a support ticket to get answered personally by us.
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