Forwarding client emails

Sometimes your clients will take the conversation back to regular email. Basecamp has your back!

If a client sends an email to you, outside of your Basecamp account, just forward it to "client@3.basecamp.com." If you're working with that client in a single Project, the email will be filed on the Clientside for their Project. If that client is in multiple Projects, you'll get an email asking which one the email goes to.

Note: You can also forward non-client emails into Basecamp!

Next up: Getting the client's approval on the record →