You can forward any email into Basecamp, discuss it with your team, and reply directly to the original sender. Here’s how it works:

Forward an email to Basecamp will reply to ask you where to put it:

Forwarded email project selection page

Once you choose a Project, your email will appear in the Forwards tool:

Project forwards page

Click on a forwarded email to see it, discuss it with your team, or respond to it.

Forwarding email directly to a particular Project or Team Site

If you have a lot of emails you need to save in one Project, or if you frequently forward emails into a particular Project, you may not want to choose where to save each one. You can skip that step, and forward emails directly to a particular Project.

Go to a Project and turn on the Forwards tool if you don’t see it. In the Forwards tool, find your personalized address:

Forwards page instructions on how to forward

If you already have some forwards saved, find it by clicking Forward an email to this Basecamp.

When you forward an email to your personalized address, it will be saved in the corresponding Project.

Replying to and commenting on forwards

For any forward in Basecamp, you can reply to the sender or add a comment for only your team to see:

Crop of forward detail page focused on response options

If you leave a comment on a forward, it won’t be shared with the sender. Comments look just like comments on other items in Basecamp:

Example of a comment on a forwarded email

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