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Chapter 48:

Three State Solution

Next: The Blank Slate

Design for regular, blank, and error states

For each screen, you need to consider three possible states:

The regular state is a no-brainer. This is the screen where you’ll spend most of your time. But don’t forget to invest time on the other states too (see the following essays for more on this).

We made Basecamp using the principles in this book. It combines all the tools teams need to get work done in a single, streamlined package. With Basecamp, everyone knows what to do, where things stand, and where to find things they need.