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Avoid long-term contracts, sign-up fees, etc.

No one likes long term contracts, early termination fees, or one time set-up fees. So avoid them. Our products bill on a month to-month basis. There’s no contract to sign and you can cancel at any time without penalty. And there are never any set-up fees.

Don’t try to find “tricky” ways to get more cash. Earn it.

We made Basecamp using the principles in this book. It combines all the tools teams need to get work done in a single, streamlined package. With Basecamp, everyone knows what to do, where things stand, and where to find things they need.