Thoughts From Our Founder & CEO
Hey, I’m Jason Fried, the CEO here at Basecamp.
I’m fascinated by how companies work - specifically when they begin not to work. It starts early, often as companies approach 10 people and start taking on considerably more work.
Here’s the problem: they continue to rely on the communication systems and work methods they used when they were smaller. Winging it worked before. But it doesn’t anymore.
More people and more work equals more emails, meetings, and interruptions. Stuff slips, communication suffers, everything turns ASAP. This chaos begins to feel like the new normal. But it’s not. Running around with your hair on fire isn’t normal.
Luckily there’s a better way: Basecamp 3.
We built Basecamp because we were experiencing these same growing pains. And we wanted them gone! Basecamp’s a unique collection of tools and methods for working together, all baked into a single organized product. No more email, far fewer meetings, and a much better handle on things. Out with chaos, in with order.
Today, over 100,000 companies run better on Basecamp. It’s a saner, calmer, more organized way to work. We’ve been honing, refining, and improving Basecamp nearly every day for 12 years. There’s a lot of stuff out there, but there’s nothing else like Basecamp 3.
Please give Basecamp 3 a try for free. I’m 100% certain Basecamp 3 can improve how you run your business. If it doesn’t, I want to hear about it. You can always email me directly at email@example.com.
Wishing you all the best,
Jason Fried, CEO, Basecamp
P.S. Basecamp 3 can transform the way your small business works - check out what our customers say below.
Businesses simply run better on Basecamp
We asked our customers “What’s changed for the better since you started using Basecamp?” Thousands shared their success stories. Here are a just few...
Simply put, we get more work done, quicker, and better. Productivity is up. Errors are down. Clients are happier.-Patrick Sheffield, Moore Communications Group
Execution of projects. Instead of drowning in an endless chain of emails, there is clear, and easy accountability meaning tasks actually get done!-Roxanne Emery, LATE Nation & Gareth Emery
I no longer have to wonder whether I've asked for something to be done or whether it has in fact been done. Every member of my team is more accountable than we were before Basecamp.-John Drover, Roebothan McKay Marshall
We are consistently meeting deadlines because all the facts, files and comments are in one place. And everyone is accountable for their contribution to the project. Very user friendly.-Kim Curry, Kim Curry Design
We now have vastly improved task assignment, follow-up and accountability as well as greatly enhanced internal communications. We have stopped using email for internal communications almost entirely.-Waleed Sarwani, Sarwani Systems
For the first time in a long time our team is truly collaborating, and everyone is moving in the same direction, with the same goals. It's truly remarkable how quickly things have changed in just a week.-Ryan Sullivan, WP Site Care
Having a single location for messages, files, to-dos and timeline has kept everyone on the same page.-Kimberly Benefield, Autotrader
I say things once instead of many times to many people.-Greg Stratmann, Etal.wines, Stonehouse Cellars, The Bed and Barrel at Stonehouse Cellars
As the business owner, I feel more connected and aware of what is going on in the office when I'm away. It's easy to see what needs to be done with deadlines and who is responsible for the task.-Cynthia White, Law Offices of Cynthia L. White
Since we've been using Basecamp, our communication is drastically better and deadlines are met with minimum drama.-Shannon Kropf, Full Sail University
We have actually accomplished things that have been waiting forever to get done.-Danek Coffey, Coffey LLC
Everyone's on the same page. Many of our people are not very organized naturally, so basecamp is a godsend.-Anirvachan Vasan, APEX
Our company has grown immensely in organization and efficiency. We have everything organized according to clients, projects, employees, etc., resulting in clear and concise communication amongst employees and with clients.-Katie Greathouse, Health Economic Advisors, Inc.
Different time-zones are no longer an insurmountable obstacle.-Stefano, AddressAdvisor.com
Because the platform we used previously was so cumbersome and time-intensive to maintain, we used to have a person dedicated almost exclusively to managing the marketing production workflow for our three brands. Now I spend about an hour a month setting things up, and the process manages itself.-Sean Hay, One Click
I've tried a million things with clients. I work really closely with them, and finding something clients will use to collaborate with me is difficult. My clients just "get" Basecamp, right away, and use it all the time. They like that they can use it via email. They also love that it has everything they need in one area. It's fantastic.-Nathan Snelgrove, Wildfire Studios
We don't have to dig through a million emails anymore.-Spider McKnight, Six Pony Hitch
Before Basecamp, I ran my freelance web development business basically from a spreadsheet, then I moved to Basecamp and my life is so much less stressful. Basecamp has increased my happiness exponentially.-Patrick Krebs, Sad Robot Software
All our team communications were spread over email and random google docs. Basecamp helps us all stay in sync in one place.-Kevin Evans, Intelligent Change
Communication and time management has become more of a strong suit for us.-Zachary Norton, Eastern Controls, Inc.
Information is flowing like water. A lot more transparency. Everyone is on the same page and knows the same information at the same point in time. No more secrets, closed doors, and blindspots.-Aaron Bingaman, Penn State Office of Emergency Management
The daily interaction between all our teams increased by 70%! Our entire team is volunteer, and Basecamp allowed us to avoid meetings, which made me a hero!-Monte Young, NOLA Church
People can catch up on a project, regardless of when they joined the team.-Anwar Ishak, 1000heads
We are organized and free to get things done. We used to wonder what everyone was doing. Now we move forward gracefully.-John McCulley, Moxley Carmichael
Feedback rounds became saner. Now the team can share their thoughts in a single thread, instead of multiple emails.-Bernardo Contopoulos, IBFD
No need for daily standup meetings.-Lorenzo Ciglioni, Yocabè
We gained control and could work with more projects without getting more stressed out!-John Elliot, 3nine
It has eliminated the need for a lot of extra communication and reduced a lot of miscommunication between my team members.-Anthony Clark, Clark Partners Realty Group
A better sense of shared responsibility and accountability for our team success.-Tara Murphy, Sid Williams Theatre Society
Less problems, down time, questions from the group. Once implemented, everyone knows where to obtain the information without asking for it every single time. They know basecamp has everything relevant to their day-to-day.-Vinicius Jucá
Nothing can be forgotten, nothing gets lost, and everyone knows what the other is doing.-Jörn Hendrik Ast, Superhelden-Training GbR
Basecamp was the only tool that I did not need to explain how to use to my team. It saved a lot of time for me.-Alex Lim, Redfrost Design & Development
Project-based communication is finally starting to go into one place (Basecamp!). It's no longer split between email, Google Hangouts, and in-person chats.-Sean Leach, eps Communications
As the small business owner, it has allowed me to have the confidence to not have a brick and mortar office.-Trish Neufeld, Story Box Movies
We generate zero emails. Action items never get lost in the shuffle anymore. New ideas and projects actually get off the ground now.-Andrew Tyne, MPI Atlantic Canada Chapter
The transparency across departments, and the ability to eliminate bottlenecks in projects that were not previously visible. Our throughput time on standard projects has decreased by 30% with Basecamp.-Rick Regole, iCONN Systems
Having one central place to communicate with team and then present final work to client for approval has streamlined our entire workflow.-Sandra Riehl, Saris Media
Fewer and shorter meetings. Simpler collaboration with external partners. Less time spent documenting the outcome of meeting.-Henrik Nordborg, HSR
It makes responding more organized and more interactive. I also like how you can see all the responses at a glance unlike email. Once you delete previous emails you can not see the trail of responses.-Tammy Bradley, Zoro
Keeping track of comments, approvals, and project history. Great to have them there in one place, and to be able to review decisions as our projects move forward.-Steve Bisbikis, Outward Hound
I feel much more organized and aware. Basecamp gives me visibility into my projects and my coworker's workload.-Maren Dickey, Kuno Creative
Written communication has improved since my team started using Basecamp. Assigning responsibility through a to-do list has empowered my team to complete their tasks and create follow-ups without being asked to.-Joshua Hackett, Self Employed
We are able to communicate so much more effectively. We all work from different locations and this keeps us from doing double work.-Charlie Avila, Calvary Chapel Tustin
Communication over long periods of time is much more manageable and completely centralized. We save a lot of internal communication time by being able to check-in on the current state of a project without having to have regular meetings with the lead on that project.-Christian Spencer, Prism Cam LLC
We are confidant we are no longer missing large or small tasks, things are not falling through the cracks.-Samantha Yeary, On Track Business Management
Basecamp 3 is much easier to use with clients. The onboarding consists of a few lines indicating that they'll get emails from Basecamp and they can just respond back, no need to learn anything new or remember any credentials.-Ben Lopatin, Wellfire Interactive
Everyone is always on the same page. And when they aren't, it's because they didn't check Basecamp that morning. Miscommunication is rarely a problem now, and we can always keep the focus on moving forward.-Henrique Landim, Rowlbertos Media
We are constantly "spinning" up a basecamp for almost everything we do at our agency-from projects, client services to organizing our travel arrangements. We've tried many other PM tools and our team always defaults back to Basecamp.-Trish Lessard, Media Junction
Our projects are smoother due to Basecamp because everyone is working from the same understanding. Deadlines are public, there's no confusion.-Lisa Storer, Benz Resource Group
We’ve spent a decade developing the better way to work.
The way you work matters. Most companies never consider how they work, so they end up perpetuating bad habits and inefficiencies. That’s crazy and completely unnecessary. We’re constantly pushing conventional wisdom aside to reveal new ways for small teams to do big things.
We write, we speak, we share as much as possible. We wrote REWORK — a New York Times Bestseller — about our unique approach to a saner, calmer way to work. We followed it up with REMOTE, the official guide for running a remote company.
For 17 years we’ve shared ideas on Signal vs. Noise. Our CEO writes a monthly column about small business in Inc. Magazine, and his Why Work Doesn’t Happen at Work TED talk has been viewed over 4,000,000 times.
By practicing what we preach, we’ve been profitable for 17 years straight. Our entire company runs on Basecamp — it’s the hub for everything we do. We use the exact same version of Basecamp we sell to our customers, so we’re all in this together.