Automatic Check-ins: Stay in the know
The best of all practices is to check in with your team regularly. But the hardest of all practices is consistently doing it! Things slip, schedules slide, you get busy, and before you know it you’re out of touch. Uh oh!
Let Basecamp do some work for you! Basecamp can automatically ask your team any questions you want on a consistent schedule. Every day, once a week, every other week, once a month – you decide. Just set it up once, and you’re in the know forever!
Examples of DAILY check-ins
Some stuff you want to keep up on every day. BTW, the faces show the people on your team who’ve answered the question so far today.
Examples of WEEKLY check-ins
Some questions you might want to ask once a week.
Our own customer service team asks these next two:
Have people in your company speaking with customers on a regular basis? Encourage them to share their insights with everyone on the team:
Examples of less frequent check-ins
Other questions may only be relevant every few weeks or once a month.
Examples of fun ways to check-in
Bring some fun to work! Get to know your co-workers and teammates on another level by asking less serious questions:
We’re a remote company, which means we don’t see each other very often, so once a week Basecamp asks everyone to share a picture of themselves!
And here’s how we get to learn what everyone’s cooking at home:
(and here’s one of those receipes!)
Setting up a check-in is easy
Just tell Basecamp the question you want to ask, who you want to ask, and how often, and Basecamp takes care of the rest. Team members get a notification from Basecamp when it’s time to answer, and everyone’s answers flow back into Basecamp. Automatic, organized, nice and neat.
Answers are just the beginning
When someone answers a check-in question, their answer serves as a kick-off point for a full discussion. This is the magic of Basecamp - discussions are in context. Any follow-ups posted about that answer will always appear directly below the original answer (which makes them easy to refer to later).