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100,000+ companies use Basecamp to make business better. Join them!

Common questions

Do you offer discounts for education or non-profits?

We offer free Basecamp accounts for teachers & students, and discounts for non-profits.

Do we pay extra for more people?

No. Unlike most group software, we don't charge you based on how many users you add. 5 users or 50, the price is the same.

Can we run as many projects as we like?

Yes. We'll never charge you extra for more projects in Basecamp.

Will we be charged when our trial is up?

No. We don't ask for your credit card up front, so you'll only be charged when you decide. If you want to continue after your trial, we'll ask for payment details. If not — cancel with a click, no questions asked.

What if we need more than 30 days?

We'll give you time. Just let us know and we'll happily extend your trial.

Can we cancel at any time?

There's no minimum contract for Basecamp — cancel at any time without penalty or hassle. If you prepaid for a year, we’ll refund any unused months.

What if I have more questions?

We'd be happy to answer them.